The Consumer who for any reason is not satisfied with the Product has the right to withdraw without any penalty and without specifying the reason within 14 days from the date of receipt of the Product, by sending a written communication to the e-mail address firstname.lastname@example.org.
The Owner will refund, in the same way as the payment was made, upon receipt of the product but will not accept the return in the event that the Product is malfunctioning due to improper use, negligence, damage or physical, aesthetic or superficial alterations, tampering or improper maintenance or wear and tear or for the absence of integral elements of the product (accessories, parts, etc.) or lack of the original packaging. In such cases, the Data Controller will return the purchased Product to the sender, charging the same shipping costs.
The return from Italy is free and the Consumer will find in the shipping package both the waybill to be used and the form to be filled in with the indications for a possible change of size or article.
The shipping cost for the return from a foreign country is charged to the Consumer.